FAQs
Find Our Most Frequent Questions Below
For model selection and lead time, send us your well conditions and required quantity.
Product Related Questions
- When will I receive my products?
Delivery schedule depends on product model and quantity. We confirm lead time in quotation and order confirmation.
- Where are your products manufactured?
Products are supplied through the Weima manufacturing system and qualified production partners for oilfield equipment.
- Is there a warranty on your products?
Yes. Warranty terms depend on product category and operating conditions and are defined in the sales agreement.
Customer Support Questions
- Where is your company located?
1500 South Dairy Ashford Road Ste.239, Houston, Texas 77077, United States.
- What are your hours of operation?
Monday to Friday, 9am to 5pm (local business hours), weekends closed.
- How can I submit for a return?
Send your order number, equipment model and issue details by email, and we will provide the return/review process.